EBAY

Student Work

Get Gen Z Brits on eBay’S MARKETPLACE to sell their preloved items.

THE ASK

Sleek second hand upstarts have captured Gen Z’s affinity and simultaneously fragmented the online recommerce market.

THE SITUATION

Gen Z turns to eBay as a last resort for extremely specific offerings without taking time to window shop.

THE PROBLEM

eBay has kept their stranglehold on collectable and no-longer-mass-produced items, creating a reliable haven for hard to find things.  

THE OPPORTUNITY

There’s an innate human desire to help others find missing puzzle pieces. Fortunately, the right piece never gets lost when eBay exists.

THE REALIZATION

THE STRATEGY

Capture the thrill of the hunt with eBay’s treasure map.

To get Gen Z to sell on eBay, we’re capitalizing on the craze of online communities that look for lost treasure. eBay will reframe buyers and sellers into seekers and finders with a new feature: the Finders Feed. 

THE IDEA

THE CAMPAIGN

Lost Gets Found on eBay.

THE CASE STUDY

Introducing the Finders Feed, a new app feature integrated seamlessly into eBay’s existing product.

Seekers of lost items can post their holy grails for finders to scour the world and discover.

THE APP

The feed is designed for browsing, similar to social media platforms.

POV: You’re seeking an item.

POV: You’re finding an item.

Over the holidays, Gen Z heads to the treasure trove that is their childhood homes. We’ll take over the trains to get them in the seeking mindset.

THE ADS

THE ARTIFACTS

To succinctly show our research, we created supporting documents to ensure nothing goes missing.

THE TEAM

Art Direction - Eleni Alafoginis

Copywriting - Ryan King

Creative Brand Management - Hannah Zetty

Experience Design - Peyton Spangler

Strategy - Will Russell